Claim Submission Service
Welcome to Claim Submission Services! We encourage providers to access our electronic transaction services such as Electronic Fund Transfer (EFT), Electronic Remittance Advice (ERA) and electronic claims submission. We are committed to helping our providers maximize the use of online tools and increase efficiencies. Please review the information below for details on accessing each of these services.
Paper Claim Submission
CCHP is taking steps to improve the speed and accuracy in processing paper claims. While we highly encourage electronic claim submissions, should you find that you can only submit a claim on paper, please follow these tips found Here
Electronic Fund Transfer (EFT)
Sign up for EFT and enjoy the benefits of decreased data errors and improved cash flow resulting from no checks lost in the mail, reduced paperwork and expedited account reconciliations. Complete and submit this form to get started and fax to CCHPFinance@cookchildrens.org
Electronic Remittance Advice (ERA)
Following EFT enrollment, providers may elect to receive Electronic Remittance Advice (ERA) through the Availity Health Information Network. To enroll for ERA delivery on the Availity Web Portal, select Enrollments > ERA Enrollment from the Availity menu, or click ERA Enrollment in the Additional Enrollments section on the Administrator Dashboard. You may also enroll by completing the Availity ERA enrollment form listed here. For questions, call Availity Client Services at 800-282-4548.
Additional Payer Available for Electronic Remittance Advice (835)
Availity is pleased to announce that Cook Children's Health Plan now delivers electronic remittance advice (ERA) files via the Availity Health Information Network.
To enroll for ERA delivery on the Availity Web Portal, click Enrollments | ERA Enrollment in the Availity menu, or click ERA Enrollment in the Additional Enrollments section on the Administrator Dashboard. For information about using the ERA enrollment service, review the Enrolling Online for Electronic Remittance Advice topic. You may also call Availity Client Services at (800) 282-4548.
You can also find information about enrolling for ERA delivery with participating payers in the Availity Health Plan Partners list.
To view your ERA files, click EDI File Management | Send and Receive EDI Files in the Availity menu.
Electronic Claim Submission
We're pleased to partner with Availity to provide a secure platform where providers can submit single claim submissions at no cost. Follow the links below to register and login to the Aavility portal. For questions, call Availity Client Services at 800-282-4548.
Register and submit a claim to CCHP
To login to the Availity portal to submit a claim to CCHP you will need to register for a User ID and Password. Please follow the register link to sign up with Availity.
To submit a claim to CCHP please follow the login link below to Availity.
CHIP and STAR/STAR Kids Electronic Guidelines
Avaiity Payor ID's
Chip Payor ID is CCHP1 and Star/Star Kids Payor ID is CCHP9.
Information about a submitting a Claim Appeal here
If you have any questions please call 1-800-964-2247 Monday through Friday from 8 a.m. to 5 p.m. or
Contact us here