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Welcome Providers

Contracted providers are an essential part of delivering quality care to our members. We value our partnership and appreciate the family-like relationship that you pass on to our members.

Secure Provider Portal

We encourage our participating providers to register and access our Secure Provider Portal
Here are some features included in this secure site:

  • Verify Member Eligibility
  • Verify Other Health Insurance Information
  • Check Claim Status
  • Submit Claim Appeals
  • Submit and Review Online Prior Authorization
  • Care Management Program Referral
  • Primary Care Providers have access to print and download their monthly Membership listing
Log on to Cook Children's Health Plan Online Eligibility

To become a participating provider

If you are interested in becoming a participating provider for Cook Children's Health Plan, please submit a completed Letter of Interest to Network Development by fax at 682-885-8403 or by email This information will help us in assessing your qualifications with the service needs of our network.  Cook Children's Health Plan will respond to your request within 90 days.

Current News Releases from HHSC

Texas Medicaid Provider News

Member Rights and Responsibilities
Member Rights and Responsibilities

If you have any questions please call Provider Services at 1-888-243-3312 Monday through Friday from 8 a.m. to 5 p.m. or Contact us here