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Welcome Providers

Contracted providers are an essential part of delivering quality care to our members. We value our partnership and appreciate the family-like relationship that you pass on to our members.

In an ongoing effort to improve our web-based services we have created a new Provider Portal. Included in this new secure site you will find:

  • Eligibility
  • Medical And Pharmacy Claim History
  • Claim Status Check
  • Batch Claim Submission
  • Claim Appeals
  • Authorization Requests
  • Review Current Authorizations
  • Care Management Program Referral
Log on to Cook Children's Health Plan Online Eligibility

One unfortunate fact of this transition is that all prior Cook Children's Health Plan Provider Portal Users will be required to re-register to use the new Provider Portal. Please use the ICN number you currently use to access the old claims status portal as your Provider ID to check claim status online.

To become a participating provider

To learn more about becoming a participating provider for Cook Children's Health Plan, please submit a completed Letter of Interest Questionnaire, your curriculum vitae, a list of your hospital privileges and specialties to Cook Children's Health Plan. Submissions may be made by fax at 682-885-8403 or by mail to:

Cook Children's Health Plan
Attention: Network Development
P.O. Box 2488
Fort Worth, TX 76113-2488

Cook Children's Health Plan will respond to your request within 90 days.

Letter of Interest Questionnaire

This form may supplement, or replace, a letter of interest for our provider network. Please open this document and answer the following questions. This information will help us in assessing your qualifications with the service needs of our network.

If you have any questions please call 1-800-964-2247 Monday through Friday from 8 a.m. to 5 p.m.