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Welcome CHIP Members

Thank you for being a member of Cook Children’s Health Plan. Helping you with your family’s health care is our goal. Our friendly and helpful staff is here to help you.

CHIP members will find many benefits to help care for their family. We have many primary care physicians (PCPs) and specialists for you to choose from. To find out more about the benefits offered, see directories and handbooks and learn more about CHIP, look at the box on the left side of the page, and click on the subject you’d like to learn about.

If you have questions, comments or even a complaint, we’d like to hear from you. Member Services can be reached 8 a.m. – 5 p.m., Monday – Friday at 1-800-964-2247 or 682-885-2247.

We look forward to being a part of your family for years to come!

CHIP Program Update from HHSC

The Children’s Health Insurance Program (CHIP) is a jointly funded state-federal program. The U.S. Congress has not funded CHIP. HHSC is monitoring the status of CHIP federal funding. The Centers for Medicare and Medicaid Services (CMS) has provided preliminary information to suggest that Texas will have funding for CHIP through February 2018. As of today if you have CHIP, you can go to the doctor and get your medicine.

If CHIP ends

If Congress doesn’t approve new funding, HHSC will send letters to CHIP members the month before explaining when the services will end. CHIP members who lose coverage will be able to buy health insurance in the federal Marketplace, even if open enrollment is closed.

If CHIP Continues

If the federal government does approve money for the program, we will give you more information about your coverage.

Visit Your Texas Benefits to sign up to get paperless letters and forms. You can get alerts via email or text that tell you if there are updates to your benefits case, or if a letter or form has been posted to your online account.

If you have questions about CHIP, please call 2-1-1, Or go to Texas Children’s Health Insurance Program and CHIP-Perinatal FAQs

Member Services is available Monday - Friday from 8am-5pm at 1-800-964-2247.