Pharmacy Information
Cook Children's Health Plan uses Navitus Health Solutions as their Pharmacy Benefit Manager (PBM).
Please visit the Navitus website for the following pharmacy information:
- Clinical edits
- Formulary
- Pharmacy directory
- Prior authorization forms
- Drug recalls
- Maximum allowable cost
Navitus Provider Relations can assist you with:
- Network participation
- Network access reports
- Contract questions
- Pharmacy credential review
- Reimbursement and remittances
- Maximum allowable cost list (MAC)
- Network system set up
- Pharmacy performance analysis and reporting
- Pharmacy communications
Providers can contact Navitus at:
- Pharmacy Provider Relations/Contacts: 1-866-333-2757
- Fax: 1-866-808-4649
- Email: providerrelations@navitus.com
- Navitus Texas Provider Hotline: 1-877-908-6023 (toll free)
- Prior authorization: 1-877-908-6023 (toll free)
- Pharmacy network (request a contract, 835 setup, remit issues): 1-608-729-1577
- Fraud, Waste, and Abuse: 1-855-673-6503
Vendor Drug Program
The Texas Medicaid formulary is updated regularly by the Vendor Drug Program located on txvendordrug.com.
- Formulary drug search
- Preferred drug list criteria guide
- Clinical prior authorizations
- Clinical prior authorization assistance chart
- Epocrates
- A free subscription drug information service that can be downloaded to a computer or handheld device
- In addiition to listing a drug's preferred status, Epocrates includes drug monographs, dosing information, and warnings. All prescribing Providers are eligible to register for Epocrates online
Clinician Administered Drugs
Medicaid Services Program may reimburse Providers only for Clinician-administered drugs and biologicals whose manufacturers participate in the Centers for Medicare and Medicaid Services (CMS) Drug Rebate Program and that show as active on the CMS list for the date of service the drug is administered. Clinician-administered drugs that do not have a rebate-eligible National Drug Code (NDC) will not be reimbursed by Texas Medicaid Program. Please note there may be ingredients in a compound that are not considered a drug under the Federal Food, Drug, and Cosmetic Act.