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Helpful information and resources for our Providers.
- Important Information Regarding All Imaging Studies Entered Under Epic Carelink
- COVID-19 Vaccine Availability
- TMHP Enrollment and Demographic Information Update
- EFT Payments May be Delayed 11/7/25
- Texas Medicaid Telemedicine, Teledentistry, Telehealth, and Home Telemonitoring Services Continue During Federal Shutdown
- Update to RSV Vaccine Age Restrictions
- Secure Provider Portal
- Itemized Bill over 1 Million
- Incorrect OB Test Code 0449U
- Sickle Cell Disease Gene Therapy
- Rural Emergency Hospital Provider Type
- Attendant Rate Increases, Rate Enhancement Changes Effective Sept. 1, 2025
- HHSC to Begin Collecting FMSA SFY 2024 Cost Survey
- Prior Authorizations Extended Due to 2025 Texas Flooding
- Rider 32 Electronic Visit Verification (EVV) Provider Impacts
- House Bill 44 Discrimination Based on Immunization Status Prohibited
- Partnership with ProgenyHealth Go-Live November 3, 2025
- Medicaid Provider Enrollment Revalidation Reminder Outreach
- Lost or Irreparably Damaged DMEPOS During Central Texas Flooding (July 2025)
- HEDIS APP Provider Tip Sheet 2025
- Health Care Transition
- Flu Vaccinations Flyer
- STAR Kids VAS Respite and MDCP Respite Nursing Services
- Postpartum Coverage and Value Added Services (VAS)
- Postpartum Medicaid and CHIP Coverage Extension FAQs
- Rider 32 Provider Communication
- Reminder: Claims vs. Appeals Submissions
- Register for the March 27 Provider Enrollment Town Hall Meeting
- Notification for Itemized Bill
- Important Information Regarding All Imaging Studies Entered Under Epic Carelink
- Texas Medicaid Telemedicine, Teledentistry, Telehealth, and Home Telemonitoring Services Continue During Federal Shutdown
- Update to RSV Vaccine Age Restrictions
- Alternate Participating Hospital Reimbursement for Improving Quality Award Upcoming Payment
- Cook Children’s Health Plan Update 081325
- Rural Emergency Hospital Provider Type
- Partnership with ProgenyHealth Go-Live November 3, 2025
- In Lieu of Services (ILOS) Provider Education Update and Choice Form
- Alternate Participating Hospital Reimbursement for Improving Quality Award Upcoming Payment
- Coming Soon: PEMS to Be Updated to Allow Provider Credentialing
- Applied Behavior Analysis (ABA) 90 Day Treatment Extension
- Response to Enfamil Gentlease, Enfamil A.R. and Enfamil Reguline Possible Shortages
- Co-pays for CHIP COVID-19 services will resume starting October 1, 2024
- Vaccine Services Procedure Code 90623 is Now Available Through TVFC Effective April 1, 2024
- Authorization Letter Update: Skilled Nursing Visit (SNV), Prescribed Pediatric Extended Care Center (PPECC), Occupational, Physical, and Speech Therapy 03/28/2024
- REMINDER: Provider Enrollment Revalidation Extensions to End on May 11,2023
- Educational Video and Infographics Now Available to Providers: Telemedicine and Telehealth Delivery of Behavioral Health Medicaid Benefits
- Reminder: Prior authorization update for oxygen services effective October 1 2022
- Changes related to appeals and fair hearings extended through May 11 2023
- Makena products no longer covered as of April 7 2023
- Co-pays for some CHIP services will resume starting May 12 2023
- HHSC policy flexibility for member state fair hearings ends on May 11 2023
- Child Psychiatry Access Network (CPAN)
- Response to formula shortage february 27 2023
- Important notice about behavioral health services
- HHSC applied behavioral analysis (aba) services for children and youth with autism flyer
- Changes related to appeals and fair hearings extended through april 2023
- CHIP copayment waiver extended through april 2023
- A HHSC policy flexibility for member appeals is ending march 31 2023
- Change to signature requirements for title xix (Medicaid) home health services
- Noninvasive prenatal screening effective october 1 2022
- Credentialing companies aperture and verisys merge
- Response to formula shortage september 14 2022
- Intensive outpatient program and partial hospitalization program prior authorizations
- Prior authorization update for oxygen services effective october 1 2022
- Lyons magnus voluntarily recalls 53 nutritional and beverage products due to the potential for microbial contamination
- Response to formula shortage august 8 2022
- Response to formula shortage june 21 2022
- Act early workshops presented by the texas pediatric society
- Response to formula shortage may 25 2022
- Prior authorization update for oxygen services effective june 1 2022
- External medical review (emr) provider training
- External medical review (emr) provider training video
- Ask the docs about prenatal oral health march 23 2022
- TMHP Enrollment and Demographic Information Update
- Alternate Participating Hospital Reimbursement for Improving Quality Award Upcoming Payment
- Rural Emergency Hospital Provider Type
- Alternate Participating Hospital Reimbursement for Improving Quality Award Upcoming Payment
- Provider Credentialing in PEMS Postponed
- Coming Soon: PEMS to Be Updated to Allow Provider Credentialing
- REMINDER: Provider Enrollment Revalidation Extensions to End on May 11,2023
- Educational Video and Infographics Now Available to Providers: Telemedicine and Telehealth Delivery of Behavioral Health Medicaid Benefits
- New Texas Medicaid & Healthcare Partnership (TMHP) contracts
- Electronic visit verification contract awarded to accenture and hhaexchange
- HHSC reminds medicaid recipients to submit renewal packets
- Makena products no longer covered as of april 7 2023
- HHSC applied behavioral analysis (aba) services for children and youth with autism flyer
- Change to signature requirements for title xix (Medicaid) home health services
- DSHS oral health webinar september 28 2022
- Fraud prevention for personal care attendants
- Updated Instructions and Resubmission Guidelines for UB-04 CMS 1450 Paper Claims
- ARPA hcbs provider recruitment and retention payments
- American rescue plan act (arpa) home and community-based services (hcbs) provider retention payments
- Abbott's formula recall information for health care providers
- Continuous medicaid coverage during the public health emergency
- End of continuous medicaid coverage ambassador toolkit
- End of public health emergency provider information
- HHSC to request extension of evv cures act home health care services implementation to january 1 2024
- Early childhood texas website launched
- STAR kids ltss billing matrix updates
- External medical review (emr) provider training
- External medical review (emr) provider training video
- HHSC coronavirus (COVID-19) provider information
- Multiple Medicaid COVID-19 Flexibilities Extended Through January 31 2022
- HHSC coronavirus (COVID-19) provider information
- DSHS coronavirus disease 2019 (COVID-19)
- THSteps checkups via remote delivery extended through December 2020
- Healthy Texas Women needs new providers
- Hurricane Laura information for Medicaid providers posted September 8 2020
- Medicaid and CHIP allocation deadline to apply for CARES Act extended to September 13 2020 posted September 2 2020
- Cures Act EVV: Prepare to submit CDS and SRO managed care EVV claims to TMHP posted August 17 2020
- Cures Act EVV: Prepare to submit CDS and SRO managed care EVV claims to TMHP posted August 7 2020
- Medicaid and CHIP allocation deadline to apply for CARES Act extended to August 28 2020 posted August 5 2020
- EVV guidance for FMSAs and Notice for Consumer Directed Services (CDS) Employers effective June 26 2020
- Provider survey pregnant and postpartum women screening and referral practices
- Deadline approaching for Medicaid and CHIP provider relief funding
- HHS extends deadline to apply for Medicaid and CHIP Provider Relief Fund to August 3 2020
- Multiple Medicaid COVID-19 flexibilities extended through October 23 2020 posted July 30 2020
- COVID-19 guidance for new and initial prior authorizations posted June 30 2020
- Multiple Medicaid COVID-19 flexibilities extended through July 31 2020
- Texas Health Steps checkup guidance extended through July 31 2020
- Texas Health Steps telemedicine guidance for providers: Answers to common questions posted June 16 2020
- Multliple Medicaid COVID-19 flexibilities extended through June 30 2020 posted May 29 2020
- Top 10 list of key COVID-19 flexibilities Medicaid and CHIP providers posted May 13 2020
- Texas Health Steps checkups guidance effective May 7 2020-May 31-2020 posted May 12 20200
- Waiver Extension for DME Certification and Receipt Form Posted May 7 2020
- Families First Coronavirus Response Act Guidance for FMSA's and CDS posted May 1 2020
- Nitrofurantoin Oral Suspension and Azithromycin drug shortages May 1 2020
- Claims for telephone audio only nutritional counseling services posted April 28 2020
- OIG announcement related to COVID-19 posted April 16 2020
- Coronavirus Aid Relief and Economic Security Act April 9 2020 posted April 16 2020
- Texas Health Steps medical and dental checkups during COVID-19 posted April 1 2020
- HHS launches statewide COVID-19 mental health support line posted March 31 2020
- RHC reimbursement for telemedicine and telehealth services posted March 30 2020
- HHSC temporarily waives renewal requirements for Medicaid SNAP clients during COVID-19 crisis posted March 30 2020
- Client signature requirement waived on DME Certification and Receipt Form posted March 24 2020
- COVID-19 guidance for FFS Service Coordinators and Case Managers posted March 18 2020
- Claims for telephone audio only behavioral health services posted March 20 2020
- Claims for telephone audio only medical services posted March 20 2020
- Coronavirus testing procedure codes to become a benefit posted March 16 2020
- FQHC reimbursement for telemedicine (physician delivered) and telehealth (non-physician delivered) services posed March 2020
- HEALTH ALERT: recommendations for healthcare personnel evaluating patients for possible 2019 Novel Coronavirus (2019-nCoV) infection posted February 11 2020
- Congenital Syphilis health advisory posted October 10 2019
- Public health notice about severe lung disease among persons who report vaping posted September 3 2019
- TMHP YouTube channel available for providers posted August 21 2019
- Managed Care Report Cards
- Providers to gain access to Medicaid client medical and dental health information through myAccount
- Updated limitation for Zika Virus testing effective July 1 2019
- Changes to the Sterilization Consent Form, instructions, and denial letter effective April 26 2019
- Tarrant service area CHIP Report Card
- Tarrant service area STAR Report Card for children
- SK Appendix III LTSS code and modifiers effective June 01 2019
- Update to benefit limitation for procedure codes 96160-96161 in the Clinics and Other Outpatient Facility Services Handbook
- Fetal testing procedure code 59025 updated effective January 1, 2019, for Family Planning Program
- MCO LTSS Quick Tips V7
- Gynecological, Obstetrics, and Family Planning Title XIX Services Handbook updated to clarify delivery modifier requirement
- Health Alert: Infant botulism and risk of honey pacifiers Nov. 16 2018
- Delayed implementation for required taxonomy code of rendering provider on professional claims submitted to MCO
- Reminder U3 modifier required on the Texas Health Steps Dental Mandatory Prior Authorization Request Form for general anesthesia
- Neonatal level of care designation required for hospital providers rendering neonatal inpatient services
- Reimbursement rate changes for Texas Medicaid therapy assistant services to become effective September 1 2018
- Rider 43-Rendering Therapy Provider National Provider Identifier (NPI): frequently asked questions
- Professional claims submitted to MCOs must include rendering provider taxonomy code, effective September 1 2018
2025
- 3rd Quarter Behavioral Health Newsletter 2025
- 2nd Quarter Network Newsletter 2025
- 2nd Quarter Behavioral Health Newsletter 2025
- 2nd Quarter EVV Newsletter 2025
- 1st Quarter EVV Newsletter 2025
- 1st Quarter Network Newsletter 2025
- 1st Quarter Behavioral Health Newsletter 2025
2024
- LTSS Newsletter 2024
- Annual Provider Newsletter May 2024
- Annual Behavioral Health Newsletter 2024
- 4th Quarter Network Newsletter 2024
- 4th Quarter Behavioral Health Newsletter 2024
- 4th Quarter EVV Newsletter 2024
- 3rd Quarter Network Newsletter 2024
- 3rd Quarter Behavioral Health Newsletter 2024
- 3rd Quarter EVV Newsletter 2024
- 2nd Quarter Network Newsletter 2024
- 2nd Quarter EVV Newsletter 2024
- 2nd Quarter Behavioral Health Newsletter 2024
- 1st Quarter EVV Newsletter 2024
- 1st Quarter Network Newsletter 2024
- 1st Quarter Behavioral Health Newsletter 2024
2023
- Annual Provider Newsletter May 2023
- Annual Behavioral Health Newsletter 2023
- 4th Quarter EVV Newsletter 2023
- 4th Quarter Network Newsletter 2023
- 4th Quarter Behavioral Health Newsletter 2023
- 3rd Quarter Behavioral Health Newsletter 2023
- 3rd Quarter Network Newsletter 2023
- 3rd Quarter EVV Newsletter 2023
- 2nd Quarter Behavioral Health Newsletter 2023
- 2nd Quarter Network Newsletter 2023
- 2nd Quarter EVV Newsletter 2023
- 1st Quarter Network Newsletter 2023
- 1st Quarter Behavioral Health Newsletter 2023
- 1st Quarter EVV Newsletter 2023
2022
- LTSS Newsletter 2022
- Annual Provider Newsletter May 2022
- 4th Quarter Network Newsletter 2022
- 4th Quarter Behavioral Health 2022
- 2nd Quarter Population Health 2022
- 4th Quarter EVV 2022
- 3rd Quarter EVV 2022
- 3rd Quarter Network Newsletter 2022
- 3rd Quarter Behavioral Health 2022
- 2nd Quarter Behavioral Health 2022
- 2nd Quarter EVV 2022
- EVV March 2022
- 2nd Quarter 2022
- 1st Quarter 2022
- 1st Quarter Behavioral Health 2022
- Population Health March 2022
2021
- DME July 2021
- 4th Quarter 2021
- 3rd Quarter 2021
- 2nd Quarter 2021
- 1st Quarter 2021
- EVV December 2021
- EVV August 2021
- EVV June 2021
- EVV March 2021
- Behavioral Health October 2021
- Behavioral Health June 2021
- Behavioral Health February 2021
- Annual Newsletter May 2021
2020
- Winter 2020
- Spring 2020
- Summer 2020
- Fall 2020
- EVV March 2020
- EVV June 2020
- EVV December 2020
- Behavioral Health February 2020
- Behavioral Health May 2020
- Behavioral Health November 2020
2019
- Abbott Voluntary Recall for Powdered Formulas
- Diagnosis and procedure code validation
- Prior authorization guidelines for noninvasive prenatal screening
- 2021 annual provider prior authorization survey results
- Healthy texas women now offers postpartum services
- Inpatient prior authorization requirements September 17 2021
- Hurricane ida provider assistance faqs
- Home health care services required to use EVV by January 1 2023
- Important reminders for seating assessments
- New paper claim mailing address effective July 01 2021
- Non-emergency medical transportation services access2care flyer
- Non-emergency medical transportation access2care
- Prior authorization update for diapers effective May 1 2021
- Prior authorization update for oxygen services effective June 1 2021
- New Claim number sequence beginning April 1 2021
- Mental Health Targeted Case Management and Mental Health Rehabilitative Services Training Requirements
- Prior authorization extensions ending December 31 2020
- Update: 90 day authorization extension for existing prior authorizations November 24 2020
- 2020 pediatric brain health summit November 5-6 2020
- Prior authorization updates
- Dental anesthesia prior authorization requests September 12 2020
- Retrospective genetic laboratory testing June 12 2020
- Claims editing system effective September 1 2020
- STAR Kids check run to change effective February 24 2020
- Updated prior authorization update for diapers effective November 1 2019
- New provider services phone number CCHP effective November 1 2018
- Claim edits reminder
- Other health insurance process CCHP revised August 1 2018
- CAD drug reminder
- Wound care equipment and supply benefits to change for Texas Medicaid July 1 2018
- Secondary claim edits and important billing information
- Letter to our providers regarding TMPPM effective February 7 2018
In the event of an outage contact Provider Relations at 1-888-243-3312 or CCHPProviderRelations@cookchildrens.org.