Thank you for being a Member of Cook Children's Health Plan. Helping you with your family's health care is our goal. Our friendly and helpful staff is here to help you.
STAR members will find many benefits to help care for their family. We have many primary care physicians (PCPs) and specialists for you to choose from. To find a doctor, visit our provider search tool. You must pick a PCP for your child or yourself. If you do not pick one, we will pick one for you. If you would like a printed provider directory, please call Member Services to request one. A directory will be mailed within 5 business days, at no charge.
- Complaints and Appeals
- Member Advisory Group
- Replace Your ID Card
- STAR Benefits
- STAR Forms
- STAR Member Handbooks
- STAR Rights and Responsibilities
- Texas Health Steps Medical Check-up
To see how we rank in the Tarrant Service Area, click here.
We're here to help
If you have questions or need assistance with choosing a PCP, you can call Member Services Monday through Friday from 8 a.m.–5 p.m., at 1-800-964-2247 or 1-682-885-2247. If you call after 5pm or the weekend or holiday, leave a message and your call will be returned the next business day. We look forward to being a part of your family for years to come!