{"mainNav":[{"categoryTitle":"Become a Member","columns":[{"columnId":"0187a53d-257a-4c78-9868-783b3b69f0d8","title":"How do I qualify?","showSearch":false,"searchPlaceHolderText":"","searchVerticalUrl":"","links":[{"title":"Become a member","link":"/join/","linkAriaLabel":"Become a member","openInNewWindow":false},{"title":"How to apply","link":"/join/how-to-apply/","linkAriaLabel":"How to apply","openInNewWindow":false},{"title":"Application assistance","link":"/join/how-to-apply/application-assistance/","linkAriaLabel":"Application assistance","openInNewWindow":false}]},{"columnId":"125f526e-a0e2-439a-b5aa-53b3ccf5c2c1","title":"About us","showSearch":false,"searchPlaceHolderText":"","searchVerticalUrl":"","links":[{"title":"Member benefits","link":"/join/benefits/","linkAriaLabel":"Member benefits","openInNewWindow":false},{"title":"About us","link":"/join/about-us/","linkAriaLabel":"About us","openInNewWindow":false},{"title":"Contact us","link":"/join/contact-us/","linkAriaLabel":"Contact us","openInNewWindow":false}]}]},{"categoryTitle":"Find Care","columns":[{"columnId":"532b96a7-1e70-4924-8483-d906eb6f11aa","title":"Provider Search","showSearch":false,"searchPlaceHolderText":"","searchVerticalUrl":"","links":[{"title":"Provider search","link":"/provider-search/","linkAriaLabel":"Provider search","openInNewWindow":false}]}]},{"categoryTitle":"For Members & Community","ctaBlock":{"heading":"Member portal","text":"

Sign in to check your coverage, review claims and authorizations, replace an ID card and more. Not yet a member? Sign up now or learn about member benefits

","button":{"label":"Sign in","link":"https://mycookchildrens.cookchp.org/MyChartHealthPlan/Authentication/Login?","target":"_self","buttonClass":"score-button primary","componentName":"Button"}},"columns":[{"columnId":"7e1b7dbf-5c19-4b47-b9a0-a321f070cde9","title":"Member basics","showSearch":false,"searchPlaceHolderText":"","searchVerticalUrl":"","links":[{"title":"CHIP members","link":"/members/chip/","linkAriaLabel":"CHIP members","openInNewWindow":false},{"title":"STAR members","link":"/members/star/","linkAriaLabel":"STAR members","openInNewWindow":false},{"title":"STAR Kids members","link":"/members/star-kids/","linkAriaLabel":"STAR Kids members","openInNewWindow":false},{"title":"Value added services","link":"/members/value-added-services/","linkAriaLabel":"Value added services","openInNewWindow":false},{"title":"Pregnant members","link":"/members/pregnant/","linkAriaLabel":"Pregnant members","openInNewWindow":false},{"title":"Healthy Texas Women program","link":"/members/healthy-texas-women-program/","linkAriaLabel":"Healthy Texas Women program","openInNewWindow":false},{"title":"Service Coordination programs","link":"/members/service-coordination-programs/","linkAriaLabel":"Service Coordination programs","openInNewWindow":false},{"title":"Member's pharmacy","link":"/members/pharmacy/","linkAriaLabel":"Member's pharmacy","openInNewWindow":false}]},{"columnId":"9259a497-c1f6-45a5-a6ff-4d88834f9ea1","title":"Member education","showSearch":false,"searchPlaceHolderText":"","searchVerticalUrl":"","links":[{"title":"HHSC news","link":"/members/member-hhsc-news/","linkAriaLabel":"HHSC news","openInNewWindow":false},{"title":"Member news","link":"/members/member-news/","linkAriaLabel":"Member news","openInNewWindow":false},{"title":"Resources","link":"/members/resources/","linkAriaLabel":"Resources","openInNewWindow":false},{"title":"My Wellness Screening","link":"/members/my-wellness-screening/","linkAriaLabel":"My Wellness Screening","openInNewWindow":false}]},{"columnId":"c686fb67-1424-414a-9de7-62583325e9df","title":"Community info","showSearch":false,"searchPlaceHolderText":"","searchVerticalUrl":"","links":[{"title":"Community outreach","link":"/community/","linkAriaLabel":"Community outreach","openInNewWindow":false},{"title":"Member resources","link":"/members/resources/","linkAriaLabel":"Member resources","openInNewWindow":false}]}]},{"categoryTitle":"For Providers","ctaBlock":{"heading":"Provider portal","text":"

Sign in to refer or admit a patient, review prior authorization, submit electronic claims and more. Not yet in the network? Sign up now

","button":{"label":"Sign in","link":"https://epiccarelink.cookchp.org/LinkHealthPlan/common/epic_login.asp","target":"_self","buttonClass":"score-button primary","componentName":"Button"}},"columns":[{"columnId":"a9b35c37-b152-4dbb-8b01-8d9ea4f747e3","title":"Working with Cook","showSearch":false,"searchPlaceHolderText":"","searchVerticalUrl":"","links":[{"title":"Joining the network","link":"/providers/joining-the-network/","linkAriaLabel":"Joining the network","openInNewWindow":false},{"title":"Resources","link":"/providers/resources/","linkAriaLabel":"Resources","openInNewWindow":false},{"title":"Manuals and forms","link":"/providers/provider-manual-and-forms/","linkAriaLabel":"Manuals and forms","openInNewWindow":false},{"title":"Private duty nursing","link":"/providers/Private-Duty-Nursing/","linkAriaLabel":"Private duty nursing","openInNewWindow":false},{"title":"Quality improvement","link":"/providers/quality-improvement/","linkAriaLabel":"Quality improvement","openInNewWindow":false},{"title":"Pharmacy information","link":"/providers/pharmacy-information/","linkAriaLabel":"Pharmacy information","openInNewWindow":false},{"title":"Electronic visit verification","link":"/providers/electronic-visit-verification/","linkAriaLabel":"Electronic visit verification","openInNewWindow":false},{"title":"Prior authorization","link":"/providers/prior-authorization-search/","linkAriaLabel":"Prior authorization","openInNewWindow":false}]},{"columnId":"4ccc43f3-1b3c-4247-ade8-c77cd976d914","title":"Provider education","showSearch":false,"searchPlaceHolderText":"","searchVerticalUrl":"","links":[{"title":"Provider relations","link":"/providers/provider-relations/","linkAriaLabel":"Provider relations","openInNewWindow":false},{"title":"Grand Rounds video library","link":"https://www.cookchildrens.org/healthcare-professionals/professional-education/grand-rounds-video-library/","linkAriaLabel":"Grand Rounds video library","openInNewWindow":false},{"title":"Provider news","link":"/providers/provider-news/","linkAriaLabel":"Provider news","openInNewWindow":false},{"title":"Texas Health Steps","link":"/providers/texas-health-steps/","linkAriaLabel":"Texas Health Steps","openInNewWindow":false},{"title":"HHSC news","link":"/providers/provider-hhsc-news/","linkAriaLabel":"HHSC news","openInNewWindow":false}]},{"columnId":"1d44d145-368a-4f17-be02-fd9f883c38ac","title":"Provider information","showSearch":false,"searchPlaceHolderText":"","searchVerticalUrl":"","links":[{"title":"Behavioral health services","link":"/providers/behavioral-health-services/","linkAriaLabel":"Behavioral health services","openInNewWindow":false},{"title":"Complaints and appeals","link":"/providers/complaints-and-appeals/","linkAriaLabel":"Complaints and appeals","openInNewWindow":false},{"title":"Electronic submission services","link":"/providers/electronic-submission-services/","linkAriaLabel":"Electronic submission services","openInNewWindow":false},{"title":"Long term services and supports","link":"/providers/long-term-services-and-support/","linkAriaLabel":"Long term services and supports","openInNewWindow":false},{"title":"Therapy information","link":"/providers/therapy-information/","linkAriaLabel":"Therapy information","openInNewWindow":false}]}]}],"iconLink":{"iconUrl":"/globalassets/topnavaccount.svg","iconAltText":"MyCookChildren's Member Portal Login","link":"https://mycookchildrens.cookchp.org/MyChartHealthPlan/Authentication/Login?","linkAriaLabel":"MyCookChildren's Member Portal Login","openInNewWindow":false},"languages":{"iconUrl":"/globalassets/icons/language-globe2.svg","iconAltText":"Globe","enabled":true,"languageNodes":[{"title":"English","link":"/members/star/member-handbooks/","selected":true},{"title":"Español","link":"/es/members/star/member-handbooks/","selected":false}]},"logo":{"homeUrl":"/","homeUrlAriaLabel":"Cook Children's Health Plan","logoSrc":"/siteassets/images/cchp_standard_spot.svg","altText":"Cook Children's Health Plan","openInNewWindow":false},"hideSearch":false,"searchBar":{"menuIconUrl":"/siteassets/images/topnavsearch2.svg","menuIconAltText":"Seach Menu","searchPlaceholder":"Enter keyword(s)","searchButtonIcon":"","searchButtonAltText":"Search Box Button","searchPageUrl":"/search/","predefinedSearch":{"label":"Popular searches","keywords":[{"term":"CHIP","value":"CHIP","ariaLabel":"CHIP"}]}}}

STAR Member Handbook