STAR Kids Value Added Services

As a Cook Children’s Health Plan Member, you are also eligible for these Value Added Services:

Non Emergency Medical Transportation

Additional riders if the Member or LAR cannot make other arrangements
Four (4) round trip rides per year through Transportation Vendor to address Social Determinants of Health needs, for example: Scheduled appointments at WIC offices, CCHP scheduled Member events/classes, MAG meetings, GED classes or continued education, Community Resource Centers for food, clothing, TX Workforce Commission, job interviews, grocery stores and other types of assistance.

How to access:

Service will be provided by Access 2 Care (844) 572-8195

Requirements/Restrictions/Limitations:

48 hours advance notice is required

Extra Vision Services

$125 value for eyeglass frames/lenses or $100 for contact lenses/fitting fees per year.

How to access:

Value Added Service will be through NVA (National Vision Administrators) 1-877-236-0661.

Requirements/Restrictions/Limitations:

Replacements are not covered
Members must use in-network providers

Over-the-Counter Benefits

$30 gift card per household for over-the counter products every three months for STAR Kids members, upon request. Items include but are not limited to:

Pain and Fever reducers
Allergy sprays and gels o Cold and Flu products
First Aid Supplies
Thermometers
Acid Reducers
Cough drops and
Eye drops

*Excluding STAR Kids covered benefits.

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Requirements/Restrictions/Limitations:

Excludes Medicaid covered products

Discount on over-the-counter products

15% discount on over-the-counter products purchased at Cook Children’s Pharmacy. Items include but are not limited to:

Pain and Fever reducers
Allergy sprays and gels
Cold and Flu products
First Aid Supplies
Thermometers
Acid Reducers
Cough drops and
Eye drops

*Excluding STAR Kids covered benefits.

How to access:

Members must present CCHP ID card at time of purchase.

Requirements/Restrictions/Limitations:

Discount excludes Medicaid covered products.

Discount on Prescription Medication

Up to 80% discount on prescription medications for family members who do not have Medicaid or CHIP, upon request:

How to access:

New Members receive discount card in Welcome Packet.
Member Services will mail the RX Savings card to existing Members upon request.

Car Seat Class

Car seat class for mothers of Members under the age of 1 year. A free car seat will be given after completion of the class.

How to access:

Please register on www.freecarseatcheck.org

Requirements/Restrictions/Limitations:

Member should be pregnant or have a child under 1 year of age.

Texas Health Steps Gift Card Rewards

$25 gift card for members age 2 to 21 years who complete a Texas Health Steps well visit per year.
$25 gift card for members completing a checkup at 2 weeks of age.
$25 gift card for members completing a checkup at 2 months of age.
$25 gift card for members completing a checkup at 4 months of age.
$25 gift card for members completing a checkup at 6 months of age.
$25 gift card for members completing a checkup at 9 months of age.
$25 gift card for members completing a checkup at 12 months of age.
$25 gift card for members completing a checkup at 15 months of age.
$25 gift card for members completing a checkup at 18 months of age.

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Extra Help for School Supplies

$50 one-time gift card for school supplies when Member complete required Meningococcal, TDAP, and HPV immunizations.

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Requirement/Restrictions/Limitations:

Member must be ages 9 to 13 years
Member must be enrolled with CCHP for a minimum of 6 months

Bathtub Kneeling Pad

CCHP will provide a one-time bathtub kneeling pad.

How to access:

Please contact Member Services at 1-800-964-2247 to request.

Requirements/Restrictions/Limitations:

One pad per household
Members must be between 0 months to 3 years of age.

GED Reimbursement

Up to $40 reimbursement for one-time GED testing fee.

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Requirements/Restrictions/Limitations:

Members must be 17 years and over

Extra Help for Utilities Set Up Fees

$50 towards utilities set up fees (water, gas, or electricity)

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Requirements/Restrictions/Limitations:

One household per family for members who complete the Initial Health Needs Screening (IHNS).
Each member within a household must complete the IHNS within 30 days of enrollment.
Proof of payment is required.

Extra Help for Housing Deposit Fee

$125 towards housing deposit fee for house, apartment or hotel for one household per family for members who complete the Initial Health Needs Screening (IHNS). Each member within a household must complete the IHNS within 30 days of enrollment.

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Requirements/Restrictions/Limitations:

Each member within a household must complete the IHNS within 30 days of enrollment.
Proof of payment is required.

Dental Cleaning Gift Card Reward

$10 gift card for completing 1 dental cleaning annually.

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Requirements/Restrictions/Limitations:

Members 4 to 9 years of age
Complete annual dental cleaning
Member will submit proof of dental cleaning visit

COVID-19 Vaccine/Booster Gift Card Reward

$10 gift card for members ages 6 months and up who receive a COVID-19 vaccine or booster shot. Proof of vaccine required within 30 days of receipt of vaccine.

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Requirements/Restrictions/Limitations:

Members ages 6 months and up
Proof of vaccination is required.

HPV Vaccine Gift Card Reward

$25 gift card for Members ages 9-13 years who obtain the HPV vaccine

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Requirements/Restrictions/Limitations:

Members ages 9-13 years of age
Both doses must be applied
Proof of vaccination is required.

Extra Help for Diapers and/or Wipes

$50 Gift card used towards the purchase of diapers and/or wipes for members ages 0-2 years

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Requirements/Restrictions/Limitations:

Members must be between 0-2 years of age.
Parent/guardian must attend parenting class offered by CCHP.
One per household per year
Member will send screen shot of completed video to member portal or CCHPCustomerSvc@cookchildrens.org

Notary Services Fee

Up to $25 reimbursement per year for Notary Services to certify authorization given to act as LAR for Member. Proof of payment is required within 30 days of service

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Requirements/Restrictions/Limitations:

Proof of payment is required, you may submit through the member portal or email to CCHPCustomerSvc@cookchildrens.org

MyCookChildren's Activation

$20 gift card for Members who activate a new MyCookChildren's Member Portal account.

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Requirements/Restrictions/Limitations:

Must be a new activation
Activation must be after September 1, 2024

Poison Prevention Class

Poison Prevention class for Parents/Guardians of Members. Parents/Guardians that complete the class are eligible to receive one medication lockbox per household.

How to access:

Members can register at www.meddropbox.org.

Requirements/Restrictions/Limitations:

Liability form provided by website is required.

Water Safety Course

Lifeguard Your Child (Water Safety) course for drowning prevention for Parent/Guardian Choice of one gift per member for completion of course from the following: Life jacket, goggles, beach towels, CPR lessons, or a turtle alarm.

How to access:

Members must register at https://centerforchildrenshealth.org/injury-prevention/drowning/Pages/default.aspx

Requirements/Restrictions/Limitations:

For members ages 0-4 years.

Gun Safety Education

Gun safety education class for Parents/Guardian of Members. Upon completion of class Parent/Guardian is eligible to receive one gun lock per household.

How to access:

Member must register at www.aimforsafety.org

Gift Card Reward for Gynecological Visit

$25 gift card for gynecological visit for females 16 years and older who had cervical cytology, cervical high risk human papilloma virus (hrHPV) testing, cervical cytology/hrHPV co-testing, or chlamydia screening.

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Requirements/Restrictions/Limitations:

Members must be 16 years of age and older
Eligible every 12 months

Specialized Therapy Reimbursement

Up to $100 reimbursement per year for Specialized Therapy such as massage, recreational, play, music, aquatic, hypnotherapy, equine, or auditory enhancement training.

How to access:

Proof of payment can be submitted through the member portal or emailed to CCHPCustomerSvc@cookchildrens.org

Virtual Education Session Rewards

$25 gift card for members who attend 3 Cook Children’s Health Plan virtual education sessions

How to access:

Classes are located on our Value Added Services page under CCHP Education Sessions

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Requirements/Restrictions/Limitations:

VAS can be requested twice per year.
Screenshot of completed video must be sent in through mycookchildrens.org or emailed to CCHPCustomerSvc@cookchildrens.org

YMCA Membership

YMCA Family (Up to 2 adults + all dependents) Membership for 30 days at no cost.

How to access:

Member must register at the YMCA Arlington Mansfield location:
7120 S. Cooper St.
Arlington TX 76001
(817) 419-9629

Requirements/Restrictions/Limitations

Membership is for 30 days
Family must be maximum 2 adults, may include all dependents

Boys and Girls Club

Access to the Boys and Girls club where available, at no cost to Members 6 to 18 years of age.

How to access:

Member must present CCHP ID card to register.
To find a location: https://bgcgtc.org/
Members can call the main line to register or for any questions, call 817-834-4711.
Members must be between 6-18 years of age.

Requirements/Restrictions/Limitations:

Member must be mobile

Camp Enrollment Gift Program

Up to $200 per member per enrollment year towards the enrollment of a day or night camp approved by The American Camp Association. This is above what is already covered for MDCP members.

How to access:

Proof of payment can be submitted through the member portal or emailed to CCHPCustomerSvc@cookchildrens.org

Requirements/Restrictions/Limitations:

One reimbursement per enrollment year.
Member will be responsible for the balance of the camp total.

Extracurricular Activities

$30 gift card for Members ages 12 to 18 per school year for participating in an extracurricular activity, school sport or school club. Proof of participation is required..

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Blood Pressure Self Monitoring Program

Four month program that includes personalized consultations and nutrition seminars with a Healthy Heart Ambassador.

How to access:

Member must register at the YMCA Arlington Mansfield location.

Requirements/Restrictions/Limitations:

Own a valid cell phone

Lifestyle Change Program

16 week program for child and caregiver to address chldhood obesity. The program focuses on healthy eating, regular physical activity and behavior change to empower chldren to live a healthier and active lifestyle.

How to access:

Member must register at the YMCA Arlington Mansfield location

Requirements/Restrictions/Limitations:

Member must be between 7 to 13 years of age

Extra Help for Members Diagnosed with Asthma

Up to $100 per year for Members with an asthma diagnosis and enrolled in the asthma disease management program for:

Pillow covers/mattress covers
Vent cleaning
Deep carpet cleaning
One peak flow meter and holding chamber or spacer.

$100 towards a Hepa filter Vacuum for Members with moderate to severe asthma diagnosis enrolled in Asthma Disease Management Program.

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Requirements/Restrictions/Limitations:

Member must be enrolled in Asthma Disease Program and/or Service Coordination.
Member must provide proof of payment.

Personal Care Services

Up to 32 hours of in-home attendant respite services per year for members getting personal care services and not already receiving MDCP/waiver respite services

How to access:

The Member will receive the VAS after they contact and coordinate with their care coordinator.

Requirements/Restrictions/Limitations:

Member must not already be receiving MDCP/waiver respite services.

School/Sports Physical

CCHP will provide one sports/school physical in addition to a well checkup.

How to access:

Provider will bill CCHP.

Requirements/Restrictions/Limitations:

One per calendar year
Members must be ages 3 through 18

Temporary Phone Help

Reimbursement for up to $25 per quarter for additional data for Members who qualify for the federal lifeline program.

How to access:

Proof of payment can be submitted through the member portal or emailed to CCHPCustomerSvc@cookchildrens.org

Requirements/Restrictions/Limitations:

Member must qualify for Federal Lifeline Program.
Member must submit proof of payment.

Extra Help for Members Diagnosed with Alcohol or Drug Abuse (AOD)

$50 gift card for Members 13 years of age and older who have a diagnosis of Alcohol or Drug Abuse (AOD) or dependency and receive treatment through an inpatient AOD admission, outpatient visits, intensive outpatient encounter or partial hospitalization, within 14 days of diagnosis.

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Requirements/Restrictions/Limitations:

Limit one per year.
Proof of diagnosis date (After Visit Summary is acceptable)

Behavioral Health Follow-up Visit Reward

$50 gift card for Members who complete a follow-up visit with their Behavioral Health Provider.

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

Requirements/Restrictions/Limitations:

Follow up visit must be within 7 days of leaving the Behavioral Health Facility.

Extra Help for Members Diagnosed with ADHD

$50 gift card one-time for Members newly diagnosed with ADHD who follow up with a practitioner within 30 days after receiving the new medication.

How to access:

Form must be completed. You can either:

Complete your form on the member portal or
Download the form and submit to Cook Children’s Health Plan by
Mail:

Attention: Healthy Me Rewards
Cook Children’s Health Plan
PO Box 2488
Fort Worth, TX 76113-2488

Email: CCHPCustomerSvc@cookchildrens.org

Fax: 682-885-8401

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Requirements/Restrictions/Limitations:

Members must be between 6-12 years of age.
Members with an existing diagnosis of ADHD who never have a 120 day lapse in ADHD medication will not be eligible for the VAS.

Online Resources

Online support service to guide members through resources and health education.

How to access:

You may access Ovia+Health through the myCookChildren's member portal.

STAR Kids Value Added Services

As a Cook Children’s Health Plan Member, you are also eligible for these Value Added Services:

Extra Help Getting a Ride

Non Emergency Medical Transportation

How to access:

Requirements/Restrictions/Limitations:

Extra Vision Services

Extra Vision Services

How to access:

Requirements/Restrictions/Limitations:

Discount Pharmacy/Over-the-Counter Benefits

Over-the-Counter Benefits

How to access:

Requirements/Restrictions/Limitations:

Discount on over-the-counter products

How to access:

Requirements/Restrictions/Limitations:

Discount on Prescription Medication

How to access:

Extra Help for Pregnant Women

Car Seat Class

How to access:

Requirements/Restrictions/Limitations:

Gift Programs

Texas Health Steps Gift Card Rewards

How to access:

Extra Help for School Supplies

How to access:

Requirement/Restrictions/Limitations:

Bathtub Kneeling Pad

How to access:

Requirements/Restrictions/Limitations:

GED Reimbursement

How to access:

Requirements/Restrictions/Limitations:

Extra Help for Utilities Set Up Fees

How to access:

Requirements/Restrictions/Limitations:

Extra Help for Housing Deposit Fee

How to access:

Requirements/Restrictions/Limitations:

Dental Cleaning Gift Card Reward

How to access:

Requirements/Restrictions/Limitations:

COVID-19 Vaccine/Booster Gift Card Reward

How to access:

Requirements/Restrictions/Limitations:

HPV Vaccine Gift Card Reward

How to access:

Requirements/Restrictions/Limitations:

Extra Help for Diapers and/or Wipes

How to access:

Requirements/Restrictions/Limitations:

Notary Services Fee

How to access:

Requirements/Restrictions/Limitations:

MyCookChildren's Activation

How to access:

Requirements/Restrictions/Limitations:

Health & Wellness

Poison Prevention Class

How to access:

Requirements/Restrictions/Limitations:

Water Safety Course

How to access:

Requirements/Restrictions/Limitations:

Gun Safety Education

How to access:

Gift Card Reward for Gynecological Visit

How to access:

Requirements/Restrictions/Limitations:

Specialized Therapy Reimbursement

How to access:

Virtual Education Session Rewards

How to access:

Requirements/Restrictions/Limitations:

YMCA Membership

How to access:

Requirements/Restrictions/Limitations

Healthy Play & Exercise